Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$6.0 billion company[6][7] with over 158,000 employees across 90 countries.[4] The company was ranked #5 in India’s IT firms and overall #47 on Fortune India 500 list for 2019
DATE AND TIME:
DATE:30 September
- Timings: 9:00 AM to 12:00 PM
- Venue: Tech Mahindra- Pranava One 5th Floor ,Beside of Irrum Manzil Metro Station
POC:
- Garima- rg001152428@techmahindra.com
- Srivani- Kamant.Srivani1@TechMahindra.com
JOB DETAILS:
Job description
Job Opening Customer Support Voice Process (Multilingual)
Role Overview
- Process: Domestic Voice Customer Support
- Work Schedule: 5 days working
- Week Offs: 2 rotational week offs
- Shift: Rotational shifts
- Joining: Immediate
- Age Limit: Below 32 years
Role :
Voice / Blended
Language Requirement
- Malayalam
- Tamil
- Kannada
- Telugu
- Marathi
- Hindi
Eligibility Criteria
- Qualification: 10+2 or Graduate (pursuing candidates not eligible)
- Experience: Freshers and experienced candidates are welcome
- Communication: Strong fluency in one regional language; basic English will be an added advantage
Key Responsibilities
- Handle inbound and outbound customer calls with professionalism.
- Provide accurate information and resolve customer queries.
- Maintain service quality and adhere to process guidelines.
- Ensure customer satisfaction through effective communication.
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