Tech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes. With our promise to help our customers Scale at Speed, we design future state solutions for industry leaders and offer innovative digital experiences that enable them to transform and scale at speed. Our aim is to enable enterprises, associates, and society to Rise for a more equal world, future readiness, and value creation.
DATE AND TIME:
DATE:26 February
TIME: 9.30 AM – 4.30 PM
Address: S Chandra Reddy Towers, Plot No. 446, Hitech City Road Divert, Ayyappa Society, VIP Hills, Silicon Valley, Madhapur, Hyderabad, Telangana 500081.(KK software Associates).
Contact – Bhavani ( 9000298735 )
EXP:1 – 3 years
SALARY:3.75-4.25 Lacs P.A.
LOCATION:HYDERABAD (HITECH CITY)
Job description
Roles and Responsibilities
- Provide customer support through chat process, ensuring timely resolution of queries and issues.
- Handle international chats with fluency in English language.
- Utilize chat tools to manage multiple conversations simultaneously.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve process goals and objectives.
Role:
Chat Support
Industry Type:
BPM / BPO
Department:
CUSTOMER SERVICES ,SUCCESS,& Operations
Employment Type:
Full Time, Permanent
Role Category:
Non Voice
Education:
Graduation Not Required
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