Genpact Ltd. is an American information technology services, consulting, and outsourcing company headquartered in New York City, New York. Founded in Gurgaon, India, and legally domiciled in Bermuda, Genpact employs more than 125,000 people and provides services to clients in over 30 countries worldwide.
DATE AND TIME:
- Date: 7th April 2025 (Monday)
- Time: 11:00 AM – 2:00 PM
- Venue:
Genpact, F9P5+3FV, Hafeezpet Rd,
Vinayaka Nagar, Hafeezpet,
Hyderabad, Telangana 500049
Job Details:
- Role: Voice Process – Customer Support (Hindi + English)
- Company: Genpact
- Work Location: Hyderabad (Work from office only)
- Experience: 0–2 Years
- Salary: Not disclosed (competitive + benefits)
QUALIFICATIONS:
- Education: Any Graduate (except Law)
(Undergraduates / pursuing / result awaited NOT eligible) - Languages: Fluent in Hindi & English
- Experience: Freshers OR candidates with 1–2 years in voice/non-voice roles
Responsibilities:
- Respond to customer queries and resolve concerns effectively
- Provide data collection support for recovery and account management
- Understand client processes and policies
- Identify and escalate product issues as needed
- Deliver outstanding customer service
Documents :
- 3 copies of your updated resume
- 3 passport size photographs
- Original Aadhar card + 2 photocopies
- Work with a Fortune 500 global leader
- Solid training and career growth
- Inclusive, diverse, and equal opportunity workplace
- Flexible shifts and supportive team environment
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