Accenture is hiring dynamic professionals for the HR Service Delivery Associate – Voice role. This is an excellent opportunity for graduates with 1–5 years of experience to build a rewarding career in HR operations and customer support. Candidates with strong communication skills, flexibility to work night shifts, and passion for service excellence are encouraged to apply.
DATE AND TIME:
Date: 26th September 2025
Time: 11:00 AM – 4:30 PM
Venue:
MDC2B, Ground Floor, Godrej Boyce Complex,
Off LBS Marg, Vikhroli (West),
Mumbai, Maharashtra – 400079
Contact Person: Azlifa Mulla
Company: Accenture
Role: HR Service Delivery Associate – Voice
Experience: 1 – 5 years
Openings: 50
Location: Mumbai (Suburban & All Areas)
Role: HR Operations – Other
Industry: IT Services & Consulting
Department: Human Resources
Employment Type: Full-time, Permanent
Responsibilities
- Handle inbound calls/emails and log cases in the system.
- Provide Tier 2 customer support with focus on 100% resolution.
- Assist candidates with recruitment-related processes.
- Guide employees on self-service HR portals.
- Ensure GDPR compliance and follow escalation procedures.
- Contribute to team success through collaboration and adherence to SLAs.
Skills & Requirements
- Excellent verbal & written communication.
- Strong problem-solving and attention to detail.
- Ability to work under pressure and in rotational shifts.
- Quick learner with good technical aptitude.
- Proficient in tools like ServiceNow, ERP systems, MS Office.
Job DETAILS
- Shift Timings: Night Shift (5:00 PM – 5:00 AM window) with 2 Week-offs.
- Mode: Work from Office.
- Qualification: Any Graduate.
- Transport: Two-way cab facility (within Accenture transport boundary).
- Salary: ₹1 – 5.5 LPA.
For More JOB Updates Join Our Whatsapp Group Click Here
