Amazon.com, Inc., doing business as Amazon, is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
DATE AND TIME:
Date: 8th – 9th September
TIME: 9:30 AM – 3:00 PM
Venue: Amazon Development Centre, Anant Raj Tech Park, 5th Floor, Sector-22 IT Park, Panchkula (Landmark: Behind Nada Sahib Gurudwara)
Contact Person: Shrey
Role: Customer Support Associate (Voice Process)
Openings: 60
Experience: 0 – 5 years (Freshers eligible, BPO exp. preferred)
Location: Panchkula (Chandigarh, Mohali, Zirakpur candidates also eligible)
Employment Type: Full-time, Contract (3–6 months)
Job DETAILS:
- Provide voice-based customer support (inbound/outbound).
- Handle customer inquiries, resolve issues, ensure satisfaction.
- Strict adherence to Amazon’s customer-centric standards.
- Shift: Night shifts & flexible week offs (rotational).
Benefits
- Salary: ₹2,06,750 – ₹3,60,000 LPA
- Additional Perks:
- Zeta Meal Card: ₹1,100/month (₹13,200 per year)
- Free Transport facility
- Health Insurance: up to ₹5 Lakhs
- Night Shift Allowance: ₹150–225/shift
- Overtime Allowance (as per requirement)
- 5-day working week (2 consecutive offs, subject to business need)
Department
- Industry Type: BPM / BPO
- Department: Customer Success, Service & Operations
- Role Category: Customer Service – Other
QUALIFICATIONS
- Minimum qualification: 10+2 (Any graduate/PG can apply).
- Freshers eligible (BPO/voice exp. is an advantage).
- Excellent English communication – mandatory.
- Comfortable with night shifts and rotational offs.
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