Apollo Hospitals Enterprise Limited is an Indian multinational healthcare group headquartered in Chennai. It is the largest for-profit private hospital network in India, with a network of 71 owned and managed hospitals
Date and Time:
22nd July – 23 July , 9.30 AM – 12.30 PM
Shaila Towers, 8th Floor, 801 J-1/16, Street Number 17, EP&GP Block, Salt Lake Sector – V, Bidhannagar, Kolkata – 700091
Contact – Anand Gupta ( 8121015279 )
Job description
************ Mega Walk-in drive on 22nd & 23rd July, 2024 ( 9:30am to 12:30pm ) *************
************* Interested Aspirants can walk-in directly ****************
Apollo Tele Health Services is hiring for Customer Care Executive for voice process at Kolkata, West Bengal.
Position: Customer Support Executive
Qualification: Any Graduate or Intermediate with and without Experience 0 to 4 years into Voice Process
Job Location:
Shaila Towers, 8th Floor, 801 J-1/16, Street Number 17, EP&GP Block,
Salt Lake Sector – V, Bidhannagar, Kolkata – 700091.
Landmark: Beside. Salt Lake Sector – V
Mandatory Documents:
1. Updated resume
2. Aadhar Copy
Call Center Executive Job Responsibility :
1. Identifying Customers needs, Clarify information, research each issue and provide solutions.
2. Follow Communication Scripts when handling different topics.
3. Build Sustainable relationships and engage customers by taking the extra mile.
4. Keep records of all conversations in our call centre database in a comprehensive way.
5. Should be able to coordinate with various teams to ensure smooth service to customers
Requirements:
1. Previous experience in Customer Support role.
2. Strong Phone & Verbal communication skills along with active listening.
3. Customer focus and adaptability to different personality types.
4. Ability to multitask, set priorities and manage time effectively.
5. Flexible to work in Rotational shifts in Night shift as well for Male’s.(NO night shift for Female candidate)
6. Good typing skills.
7. Self Transportation.
8. Excellent command over English, Hindi are Mandatory with Fluency.
** Interested candidate can revert or share their updated resume to
ID: jagadeesh_ch@apollohospitals.com Or what’s app @ 8121015279 to schedule interview **
Company Website URL: http://www.apollotelehealth.com/
Regards,
Anand Gupta
Email Id : jagadeesh_ch@apollohospitals.com
Ph.No: 8121015279
Apollo Tele Health Services.
Role:
Customer Success, Service & Operations – OtherIndustry Type:
BPO / Call CentreDepartment:
Customer Success, Service & OperationsEmployment Type:
Full Time, PermanentRole Category:
Customer Success, Service & Operations – Other
Education:
Any Graduate
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