At Cognizant, we give organizations the insights to anticipate what customers want and act instantly to deliver on those demands. So they can achieve the goal of every modern business: staying one step ahead of a fast-changing world.
The Cognizant community is made up of 300,000+ passionate associates around the world. At the heart of our company’s boundless potential is a special heritage, culture and sense of purpose.
We have the pioneering and progressive spirit of a startup that made us grow quickly to make big things happen. Here, you’re empowered to build a full career—and a balanced life—with a company that grows and evolves with you.
DATE AND TIME:
DATE:6th February
TIME: 10.00 AM – 1.30 PM
VENUE:Cognizant Technology Solutions, Training room 1, First floor, Building no 3, Candor Tech Space, IT & ITES, village, Central Park II, Sector 48, Gurugram, Haryana 122001
Contact – Sushil
JOB DETAILS:
Department: Customer Support
Hiring For Freshers
Shifts: Rotational/ Flexibility to work in night shift (24*7)
Work location: HYD – permanent work from office.
Domain: ITES/BPO, KPO
Designation: Process Executive Voice & Chat (Blended)
Educational Background: Minimum Graduate
- Excellent communication skills (both written and verbal)
- Ability to communicate with customers, with customer centric mindset
- Excellent documentation skills
- Good comprehension skills – ability to clearly understand and state the issues customers present
- Ability to concentrate follow customers issues without distraction to resolution
- Good composition skills ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
- Familiarity with Windows, Microsoft Office & Browsing Internet resources
- Excellent typing skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Organized and detail-oriented
- Resolving Technical complex queries
- Drive continuous improvement through root cause identification and defect elimination
For More JOB Updates Join Our Whatsapp Group CLICK HIRE
