Firstsource is purpose-led and people-first. We create value for our global clients by elevating their customers’ experience at every interaction, be it a call, click, tap, message, or chat. Delivering a great experience to clients starts on the inside – by connecting every Firstsourcer to the role’s purpose. We upskill our people in new-age technologies and focus on supporting their physical, financial, and mental well-being. The result? Everyone aligned to our ‘Digital First, Digital Now’ strategy, our north star, where we pair technology and human touch. Our work focuses on simplifying complex business processes to help our global clients be more efficient, save money and execute brilliantly.
Our story is centered around our PEOPLE. From day one, you will have the opportunity to play a role in the way our story unfolds. You will be empowered to Aspire, Achieve, and Advance – with benefits and opportunities both inside and outside the office. The way we measure, enhance and reward performance is designed to help you pursue your dreams – in a culture of learning, meritocracy and excellence.
DATE AND TIME:
DATE:30 December – 3rd January
TIME: 11.00 AM – 1.30 PM
VENUE:Firstsource Solutions Limited 1st Floor, BSR Tech Park, Near Wipro Circle, Nanakramguda Financial District , Hyderabad – 500008.
Contact – Haritha & Geethika
EXP:1 – 5 years
SALARY:2.5-3.5 Lacs P.A.
LOCATION:HYD
Job description
Greetings from FirstSource Solution!!
We are looking for immediate joiners for an amazing opportunity!!
We have an exciting opportunity for both fresher and experienced candidates with good Verbal communication skills for an International Voice support.
Roles & Responsibilities:
- Revert on calls on variety of issues.
- The agent has to revert on calls for resolving multiple issues.
- Resolve customer problems in a timely manner.
- Take ownership & deliver on customer commitments.
- Liase with others within the process in the event where customer query can’t be resolved at first point of contact.
Mode of Interview:
- F2F HR round
- SVAR Assessment
- Operations manager round
Eligibility Criteria:
- Intermediate or Graduate freshers(NO BE/BTech/PG) can also apply
- Graduates or Undergraduates with 1 year experience into international voice process candidates can apply
- Looking for excellent communication
- Prior experience into international voice process would be an added advantage
- Will have excellent growth opportunities with organization
- Transport boundary would be 23KM from office
- One way cab will be provided
- Another way shuttle services will be provided till or from raidurg metro station
- Can complete all the rounds of interview in single day
Interested candidates must directly walk into the FirstSource office for the interview process. Please carry an updated resume and government photo ID proof.
Point of contact : Haritha & Geethika -HR (Must Walkin Directly to Office for Face-to-Face Interview & Must mention on top of CV )
Note: Saturday & Sunday walkins would not be there
Education:
Graduation Not Required
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