Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose €“ the relentless pursuit of a world that works better for people €“ we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Date and Time:
7th August, 11.00 AM – 3.00 PM
Venue: Venue details will be disclosed soon
From 0 to 3 year(s) of experience
₹ Not Disclosed by Recruiter
Date: 7-August-2024
Time: 11:00 AM – 3:00 PM
Venue: Venue details will be disclosed soon
Walkin Venue: Vijayawada
Work Location: Hyderabad
Experience: 0-3 year (Result awaited candidates can also appear for interview)
Shifts: Flexible with any shift
Language Known: English
Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except Law)
- Freshers are eligible (Result awaited candidates/ 2024 pass-outs are eligible)
- Candidates upto 3 year experience in voice process are eligible
Preferred qualifications
- Effective probing skills and analyzing /understanding skills
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updates resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Role:Customer Success, Service & Operations – Other
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre
Department:Customer Success, Service & Operations
Role Category:Customer Success, Service & Operations – Other
Employment Type:Full Time, Permanent
Education
Any Graduate
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