Genpact Ltd. is an American multinationalinformation technology services, consulting, and outsourcing company headquartered in New York City, New York. Founded in Gurgaon, India, and legally domiciled in Bermuda, Genpact currently employs more than 125,000 people and provides services to clients in over 30 countries worldwide. Genpact is listed on the NYSE and generated revenues of US$4.48 billion in 2023.
DATE AND TIME:
Date: 3rd December 2024
Time: 11.30 AM to 1.00 PM
Job Location: Hyderabad
Job Category: BPO
Job Position: Customer Service (Voice)
Experience: Freshers
Qualification: Any Graduation
Job Description:
- Genpact Mega Walkin Drive for Freshers For Customer Service: Voice Roles (English & Hindi) – Hyderabad.
- Languages known: Hindi+English.
- Shifts: Flexible with any shift.
Qualifications:
- Graduate (Any Discipline except law).
- Only Freshers are eligible.
- Candidate should be able to Read/speak/comprehend in Hindi and English languages.
Preferred Qualifications:
- Effective probing skills and analyzing/understanding skills.
- Analytical skills with customer centric approach.
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Respond to customer queries and customer’s concern.
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies.
- Reproduce customer issues and bring up product bugs.
- Provide excellent customer service to our customers.
Note: Please carry below documents with you:
- 3 Copies of updates resume.
- 3 Passport size photographs.
- Original Aadhar card.
- 2 Copies of Aadhar card.
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