HCLTech is a globally recognized leader in the tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.
It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and, ultimately, be more fulfilled.
DATE AND TIME:
- Date: 2nd January 2025
- Time: 9:30 AM – 5:30 PM (Interview Timing: 11:00 AM – 4:00 PM)
- Venue:
Village Kanjehara Chack, Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002
Entry via Gate 1, SDC1 Building, Ground Floor - Contact Person: Arpana Singh
Details
- Position: Customer Service Representative (CSR)
- Department: Customer Success, Service & Operations
- Industry Type: IT Services & Consulting
- Employment Type: Full-Time, Permanent
- Shift: Night Shift
QUALIFICATIONS
- Education: Any graduate (minimum qualification).
- Experience: No prior experience required (Freshers welcome).
- Preferred Skills:
- Good communication skills in English.
- Strong problem-solving and analytical skills.
- Willingness to work night shifts.
Responsibilities
- Provide exceptional customer service via email, chat, and social media platforms.
- Handle customer inquiries, resolve issues, and deliver solutions promptly.
- Work on non-voice and semi-voice processes.
- Collaborate with team members to meet goals and performance standards.
- Maintain accurate records of customer interactions using CRM tools.
Documents
- Updated Resume (Photocopy)
- Government-issued ID proof (Aadhar, PAN, etc.)
For More JOB Updates Join Our Whatsapp Group Click Here
