At HCLTech, experience fuels experience. Experienced professionals will join a community of people who are shaping the future of technology. Your skills, experience and perspective will supercharge our business units with industry-leading technology services and human insight, unlocking innovation and value for our clients. Do what you love in an environment that will supercharge the industry and your career.
DATE AND TIME:
Date: 3rd March 2025 (Monday)
Time: 9:30 AM – 5:30 PM
Venue:
HCLTech Campus, Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002
Entry from Gate 1 | SDC1 Building, Ground Floor
Job Role: Customer Service Representative (CSR) –
Key Responsibilities:
Provide exceptional customer service through email, chat, and social media
Handle customer inquiries & complaints professionally
Offer quick & effective resolutions to customer issues
Maintain accurate records of customer interactions using CRM software
Collaborate with the team to achieve process goals
Skills & Qualifications:
Education: Any Graduate (Non-BTech Only)
Experience: Freshers are welcome!
Must-Have:
Excellent English communication skills (verbal & written)
Customer service mindset & problem-solving abilities
Ability to work in a fast-paced environment
Basic computer skills & knowledge of CRM tools
Work Details & Schedule:
Work Mode: On-site (Lucknow)
Shift Timings: Night Shift
Employment Type: Full-Time, Permanent
Hiring Male Candidates Only
Documents :
Updated Resume (2 Copies)
Recent Passport-size Photograph
Original & Xerox copy of Aadhar Card
Education Certificates (Degree Certificate, Mark Sheets, etc.)
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