HCLTech is hiring freshers for Email Support roles, with a walk-in interview scheduled in Gurugram. If you’re passionate about delivering top-notch customer service and problem-solving via email, don’t miss this opportunity to join a leading global company!
Date and Time:
- Date: 9th – 10th November 2024
- Time: 11:00 AM – 5:00 PM
- Venue: HCLTech Candor Tech Space, Tower 11, 1st Floor, Sector 21, Dundahera Village, Gurugram, Haryana 122022
- Contact: Rohit (9205045344)
Please bring:
- Two copies of your resume
- A valid ID proof
Job Details:
- Role: Email Support (Non-Voice)
- Company: HCLTech
- Location: DLF Cyber City, Gurgaon
- Experience: Freshers (0 years)
- Employment Type: Full-Time, Permanent
- Salary: Not disclosed
- Shift: 24/7 rotational shifts (5 days working, 2 rotational offs)
- Perks: Chargeable cab service, one-time meal provided
Eligibility:
- Education: Any graduate (BCA, MCA, BTech, MTech not eligible)
- Skills: Strong English communication skills, excellent email writing abilities, customer service orientation
Job Responsibilities:
- Respond to customer queries via email, providing timely and accurate solutions.
- Utilize deductive reasoning to make sound business decisions and provide best-in-class support.
- Collaborate with cross-functional teams to maintain client databases, validate order information, and verify payment terms with high attention to detail.
Why Join HCLTech? HCLTech offers a professional work environment, a structured career path, and opportunities to grow within the organization. Join us and make a difference in the lives of our customers through your email support expertise!
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