HCLTech-Walk in interview_OTC collection_28th Mar To 3rd Apr

2 – 7 years

Not Disclosed

Time and Venue

28 March – 29 March , 11.00 AM – 3.00 PM

HCL Technologies Ltd. ITPL SEZ, Aviator building 6th Floor Unit B Whitefield main road, Bangalore 560066

Contact – S Vinoth Kumar ( 9600165934 )

Job description

Role & responsibilities

Job description :

Overview of role, purpose, and scope

The role of Cash Collector covers all aspects of collections activity including:

Key Role Tasks and Activities:

Collection of all accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs
Implementation of credit/account management, ascertainment of the payment patterns and, if necessary, implementation of corrective measures.
Accountability for debt and cash targets achievement on a quarterly/monthly basis
Full compliance with all associated internal and Sarbox controls
Written / oral communication on open balances + reconciliation of accounts for portfolio.
Assignment of correct risk categories for portfolio and agreement on payment plans in alignment with Risk team and Collection management.
Correct handling of UMCC as per ICMP guidelines
Timely and correct dunning process + handover of insolvent customers/ customers unwilling to pay to legal collections.
Implementation of service stops/ remove stops according to process.
Entry /resolution activities of /for queries (with regard to collection activities) with communication to customer
Participation in month end reporting closing activities in alignment with ICMP
Point of escalation for team members for complex issues.
Mentor for team, supporting and coaching on an ongoing basis.
Detection and help for process improvement opportunities for collection + system improvements.

Metrics/SLAs

10-15 customers call a day (Estimated timing for a call and call preparation at an average of 45 mns- 60 mns)
Portfolios Days Overdue less than 30 days
60 + aged debt does not represent more than 10% of the total balance. Ageing receivables in control
No Value + activity opened more than 5 days.
UMCC in control, daily management: bank statement checked, remittance provided max 24h00 after the payment has been received.
Cash matching completed within 24 hours. No unmatched cash or credits on account for more than 30 days or 90 days respectively without an action plan in place. 1% of the total balance as per ICMP metrics.
Promise of payment status: maximum 2% failed promises over the total promises (value and volume)
98% accurate forecast (aged buckets and/or cash)
100% adequate and effective utilization of Value + (volume of activities; volume of Promises of payments: Emails and Comment functionalities used in line with the Value + norms)
Average portfolio of 500 accounts for HPTP and 250 accounts for LPTP
QOQ and YOY aged receivables improvements. DSO YOY improvements
YOY DD failure improvements (volume)

Salary:- Best in Industry

Experience: 1 to 7 Years

Qualifications: Any Graduate with relevant Experience

Shift Time: – UK Shift & US Shift

Level: – Analyst & Senior Analyst

Work location: Whitefield

Important Note:

We are looking only Order to Cash- International Collection Experience background candidates.
Candidates who can join immediately or 1 month of notice period are preferred.
Excellent communication skills.

Document to be carried out:

1.Updated Resume / CV

2. Aadhar / ID Proof.

3. Vaccination certificate.

Perks and Benefits

1. Free Cab for female employees 2. International Trainers 3. World class exposure 4. Excellent working environment.

Venue Detail:

Walk in date: From-28th Mar 24 , 29th Mar 24, 1st to 3rd Apr’24

Walk in time: From-To 11.AM to 3.PM

Venue: HCL Technologies Ltd.
ITPL SEZ, Aviator building 6th Floor Unit B
Whitefield main road, Bangalore 560066

HR Kranti / SominaRole: