HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995.
On April 4, 2022 the merger of India€™s largest Housing Finance Company, HDFC Limited and the largest private sector bank in India, HDFC Bank was announced. HDFC Ltd, over the last 45 years has developed one of the best product offerings, making it a leader in the housing finance business. HDFC Bank enables seamless delivery of home loans as a part of its wide product suite catering to urban, semi urban and rural India.
As of March 31st, 2023, HDFC Bank€™s extensive network comprised of 7,821 branches and 19,727 ATMs / Cash Deposit & Withdrawal Machines (CDMs) across 3,811 cities / towns. HDFC Ltd.€™s distribution network comprising 737 outlets, which include 214 offices of HDFC Sales Private Limited stands amalgamated into the Bank€™s network. The Bank€™s international presence includes branches in 4 countries and 3 representative offices in Dubai, London and Singapore offering Home Loan products to Non-Resident Indians and Persons of Indian Origin
Date and Time:
16th September , 11.00 AM – 2.00 PM
HDFC BANK Ltd, 3rd Floor Sanghi Mansion,MI Road,Near Panch Batti,Opp BATA Showroom, Jaipur, Pin342011.
Job description
Role & responsibilities Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. • To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently • To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. • To ensure complete and accurate resolution within the defined TATs. • To ensure process compliance as per the set Audit and SQ guidelines
Preferred candidate profile : Good in communication and Minimum experience in years 1-2 yr, Exposure to banking preferable
Perks and benefits : Best in industry.Role:
Voice / Blended – OtherIndustry Type:
BankingDepartment:
Customer Success, Service & OperationsEmployment Type:
Full Time, PermanentRole Category:
Voice / Blended
Education:
Any Graduate
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