HDFC Life, one of India€™s leading private life insurance companies, offers a range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), India€™s leading housing finance institution and Standard Life plc, the leading provider of financial services in the United Kingdom.
HDFC Life€™s product portfolio comprises solutions, which meet various customer needs such as Protection, Pension, Savings, Investment and Health. Customers have the added advantage of customizing the plans, by adding optional benefits called riders, at a nominal price. The company currently has 37 retail and 8 group products in its portfolio, along with 9 optional riders catering to the savings, investment, protection and retirement needs of customers.
HDFC Life continues to have one of the widest reaches among new insurance companies with about 500 branches in India touching customers in over 900 cities and towns. The company has also established a liaison office in Dubai. HDFC Life has a strong presence in its existing markets with a strong base of Financial Consultants. For more information,
2 – 4 years
Not Disclosed
Time and Venue
18th April , 10.00 AM – 2.00 PM
12th Floor, Lodha Excelus, Apollo Mills Compound, N.M.Joshi Marg, Mahalaxmi, Mumbai-400011
Job description
About HDFC Life:
HDFC Life, one of Indias leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 380+ branches in India touching customers in over 900 cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.
Purpose of the Job:
- About the Department:
Claims (Claim Assessments) department conducts required assessments of the claims to determine its credibility. It includes conducting various assessments and performing quality checks on the processed data as per the regulatory norms in order to ensure efficiency of the departmental process.
- Purpose of the Role:
As an Associate Manager, the role involves monitoring data and creating reports for the assessments. It includes performing quality checks, ensuring adherence of the regulatory norms and coordinating with cross functional departments.
Duties & Responsibilities:
1) Monitoring MIS activities to ensure smooth flow of the departmental process.
2) Sharing the required data with concerned stakeholders to ensure implementation of departmental activities.
3) Ensuring process completion as per pre-defined TAT and Standard Operating Procedure (SOPs).
4) Handling communications with internal and external stakeholders as per the pre-defined guidelines.
5) Creating summary reports regarding verification of claims.
6) Managing cross functional departmental activities.
7) Maintaining and managing TPA data to ensure process completion.
8) Conducting quality checks and audit process to ensure regulatory norms are met.
9) Identifying the gaps and implementing changes for overall process improvement.
Knowledge, Skills & Abilities:
- Academic Qualification: Graduate/Post Graduate
- Work Experience: 3 years’ experience in Insurance Industry.
- Awareness of Life-Asia System.
Required Skills:
- Strong analytical abilities.
- Interpersonal skills.
- Stakeholder management.
- MS Office (Excel, PowerPoint and etc.)
- Vendor management.
- Presentation skills.
Role:
Customer Success, Service & Operations – OtherIndustry Type:
InsuranceDepartment:
Customer Success, Service & OperationsEmployment Type:
Full Time, PermanentRole Category:
Customer Success, Service & Operations – Other
Education:
Any Graduate:
MBA/PGDM in Any Specialization
