The Housing Development Finance Corporation Limited or HDFC Ltd was among the first financial institutions in India to receive an “in principle” approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. This was done as part of RBI’s policy for liberalisation of the Indian banking industry in 1994.
HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995.
On April 4, 2022 the merger of India’s largest Housing Finance Company, HDFC Limited and the largest private sector bank in India, HDFC Bank was announced. HDFC Ltd, over the last 45 years has developed one of the best product offerings making it a leader in the housing finance business. HDFC Bank enables seamless delivery of home loans as a part of its wide product suite catering to urban, semi urban and rural India.
As of September 30, 2024, the Bank’s distribution network was at 9,092 branches and 20,993 ATMs across 4,088 cities / towns as against 7,945 branches and 20,596 ATMs across 3,836 cities / towns as of September 30, 2023. 51% of our branches are in semiurban and rural areas. The Bank’s international operations comprises four branches in Hong Kong, Bahrain, Dubai and an IFSC Banking Unit (IBU) in Gujarat International Finance Tech City. It has five representative offices in Kenya, Abu Dhabi, Dubai, London and Singapore. The Singapore and London offices were representative offices of erstwhile HDFC Limited and became representative offices of the Bank post the merger. These are for providing loans-related services for availing housing loans in India and for the purchase of properties in India.
DATE AND TOIME:
- Date: 9th December 2024
- Time: 10:00 AM to 1:00 PM
- Venue:
4th Floor, HDFC Bank,
Bund Garden, Near Wadia College,
Pune - Contact Person: Mr. Sagar Sonawane
QUALIFICATIONS:
- Education: Any Graduate
- Experience:
- 0-1 year (preferably in banking)
- Shift: Adherence to schedules and operational standards required
Documents
- Updated Resume
- Government-issued ID proof
- Educational and Experience Certificates
Responsibilities
- Deliver consistent service to enhance customer experience.
- Handle inbound calls related to products like credit cards, loans, deposits, mutual funds, and more.
- Resolve customer queries on billing, payments, charges, and transactions within defined TATs.
- Process customer requests like PIN reissuance, funds transfer, and FD advice.
- Ensure compliance with audit standards and maintain accurate data logs.
- Achieve quality benchmarks in first-call resolution and call handling time.
Skills Required
- Strong communication skills
- Proactive and customer-focused approach
- Team spirit and interpersonal skills
- Knowledge of banking products and processes
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