Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), was established in April 2002. We offer integrated end-to-end transformative business process management (BPM) services and have journeyed through the table stakes of effectiveness and efficiency with an ever-increasing focus on enhancing stakeholder experience and empathy. We enable clients to navigate their digital journey, operating from 42 delivery centers across 16 countries. We employ 57,908 people from 124 nationalities, as of June, 2023.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like NASSCOM, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.
At Infosys BPM, we provide end-to-end transformative business process management (BPM) services for our clients across the globe. Our integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challenges.
We enable our clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience, utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms.
20
Years of Experience
57K+
Passionate innovators spread across 124 nationalities.
235
Satisfied customers
42
Delivery locations spread across 16 countries
0 – 2 years
Not Disclosed
Time and Venue
16th April , 10.00 AM – 12.00 PM
JP Nagar: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindoor Convention Hall
Contact – Aparna, Mishel & Anuja
Job description
Greetings from Infosys BPM Ltd.,
We are hiring candidates for Voice process (English+Hindi). Please walk-in for interview on 10th April 2024 at Bangalore Location
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume.
Interview details:
Interview Time: 10 AM to 12:00 PM
Interview Date: 16th April 2024
Interview Venue:
JP Nagar:
Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindoor Convention Hall
Things to remember while entering the campus: Please wear masks & follow Covid protocols. Documents to Carry: Carry 2 Copies of print out your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Job Description for your reference:
- Qualification:: B.Com/M.Com/BBA
- Time:: 8am to 8pm(Rotational Shifts)
- LOP:: Bangalore
- Experience level:: 0 to 1 year
- Job Level :: 2B
- Should have good command and Fluency over English and Hindi + Any other regional language will be added advantage.
- Good knowledge and relevant experience on Direct taxation process and clauses. Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Excellent verbal, written communication, interpretation and active listening skills
- Ability to quickly and efficiently assimilate process knowledge.
- Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry.
- Should be comfortable working from office.
- Being proactive and show the utmost respect for customers time.
- Good time management, ensuring all contacts with customers add value.
- Qualification:: Any
- Time:: 8am to 8pm(Rotational Shifts)
- LOP:: Bangalore
- Experience level:: 1+ year
- Job Level :: 2A
- Should have good command and Fluency over English and Hindi + Any other regional language will be added advantage.
- Good knowledge and relevant 1+ years of experience in voice and Direct taxation process and clauses. Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Excellent verbal, written communication, interpretation and active listening skills
- Ability to quickly and efficiently assimilate process knowledge.
- Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry.
- Should be comfortable working from office.
- Being proactive and show the utmost respect for customers time.
- Note: Shift Flexible – Day shift- 8 am to 8pm and there are 4 shift, 8-5, 9-6, 10-7 & 11-8. – for girls only 3 shift- 8-5, 9-6, 10-7
- Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance.
Regards,
Infosys BPM Talent Acquisition TeamRole:
Voice / Blended – OtherIndustry Type:
Analytics / KPO / ResearchDepartment:
Customer Success, Service & OperationsEmployment Type:
Full Time, PermanentRole Category:
Voice / Blended
Education:
B.Com in Any Specialization, B.B.A/ B.M.S in Any Specialization:
M.Com in Commerce
