Infosys BPM
Our story: Infosys BPM is a global leader in business process management.
Reimagining business processes with next-generation digital services
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), was established in April 2002. We offer integrated end-to-end transformative business process management (BPM) services and have journeyed through the table stakes of effectiveness and efficiency with an ever-increasing focus on enhancing stakeholder experience and empathy. We enable clients to navigate their digital journey, operating from 42 delivery centers across 16 countries. We employ 57,908 people from 124 nationalities, as of June, 2023.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like NASSCOM, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company senior leaders contribute widely to industry forums as BPM strategists.
At Infosys BPM, we provide end-to-end transformative business process management (BPM) services for our clients across the globe. Our integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challenges.
We enable our clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience, utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms.
20
Years of Experience
57K+
Passionate innovators spread across 124 nationalities.
235
Satisfied customers
42
Delivery locations spread across 16 countries
2 – 5 years
Not Disclosed
Time and Venue
2nd April , 9.30 AM – 12.30 PM
Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078 Landmark: Near Sindhoor Convention Centre
Job description
EXCLUSIVE WALK-IN DRIVE FOR “Order Management- Process Trainer & Quality Control” at BANGALORE on 2nd April 2024
Greeting from Infosys BPM Ltd.,
You are kindly invited for the Infosys BPM:: Walk-In Drive on 29th March 2024 at BANGALORE.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume ***
Please use below link to apply and register your application.
Interview Information:
- Interview Date:2nd April2024
- Interview Time: 09:30 Am till 1:00 Pm
Interview Venue – BANGALORE:
Bangalore JP Nagar Venue:
Infosys BPM Limited.,
#785, Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road, Sarakki, 1st Phase.
J P Nagar, Bengaluru, Karnataka 560078
Landmark: Near Sindhoor Convention Centre
Note – No Candidate parking facility available at JP Nagar recruitment center location.
Documents to Carry:
- Please carry 2 set of updated CV(Hard Copy).
- Please carry Face Mask**.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Job Location: Bangalore
Qualification: Any graduate
Shifts: Flexible Shift 24/7
Experience: 2-5 years
Designation:Process Specialist
Job Description::
Order Management- Quality Control
Competencies
1. Understanding critical elements of order and contract
a. Sales Order
b. Purchase Order
c. Quote
d. Overview of the contract
e. Renewals
f. Nurture Client
2. Business Impact of errors downstream
3. Relevant industry experience – similar ERP preferred
4. Understanding critical elements of contract and their effects on issues raised
5. Good to have knowledge on YB/ Lean concepts (Optional)
List of responsibilities / activities specific to this role
- Processing of volumes decided.
• Perform Quality audits to measure accuracy identifying errors and closure of transaction in specified timelines.
• Decisive in RCA and in tracing responsibility
• Determine the follow up requirements and mode of follow up
• Identify and communicate opportunities for continuous process improvement
• Interact effectively with upstream and downstream teams discussing process updates and process gaps
• Must understand Business Impact of errors downstream
• Clear written & oral communication skills with internal customers.
Regards,
Varshini S
Infosys BPM Recruitment team.Role:
OtherIndustry Type:
Analytics / KPO / ResearchDepartment:
OtherEmployment Type:
Full Time, PermanentRole Category:
Other
Education:
Graduation Not Required
