We make digital ๐ก๐ฎ๐ฆ๐๐งโข by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customersโ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. It is our policy to engage in personnel decisions, including those related to recruitment and hiring, and to administer our personnel policies without regard to race, color, religion, creed, age, gender or sex (including pregnancy), national origin or ancestry, disability, veteran’s status, genetic information, or any other legally protected characteristic. There is no place for disrespect for cultural differences or insensitive stereotypes. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.
Date and Time:
29 August – 31st August , 10.00 AM – 1.30 PM
Sutherland, 7th floor, Divya Sree buliding, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089 (View on map)
Contact –ย HR Santoshiย (ย 9014316036ย )
Job description
Job Description
Greetings from Sutherland !
Currently we are hiring for International Semi Voice Process for Freshers and experienced both!!!
Role & responsibilities
An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue.
Preferred candidate profile
*Must be fluent in English
*Excellent Communication can Apply
*Both freshers and experience can apply
*Graduate is not Mandatory
*24/7 shifts and rotational week offs (5 days working a week)
*ROI – JAM, Voice & Versant Round, Operations Round
*Two-way cab facility only in night shift within 25Kms only from office premises
*Candidate who is comfortable working from office can apply
*Need Immediate Joiners only
*No virtual Interview is available
*Out of station candidates are Strictly not eligible
Perks and benefits
You’ll develop your emotional intelligence .you’ll learn your product or service, inside and out you’ll build transferable Skills. you can educate customers without selling. you can develop a side project. you’ll learn how to effectively solve problems.
* Interview Rounds
1. HR
2. Assessment
3. Operations
Interested Folks can call on the below mentioned contact numbers for Interview rounds and more details.
Note: No Virtual interview & Immediate joiners only
Reference ID: HR Santoshi (Should be mentioned on resume)
Contact Person : HR Santoshi
Contact Number : 9014316036
Walk in : 10AM to 2PM
Documents to Carry:
1. Resume
2. Hard Copy of Aadhar Card
3. Vaccination Certificate is Must
Address:
Sutherland, 7th floor, Divya Sree buliding, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089
Customer Success AssociateIndustry Type:
BPO / Call CentreDepartment:
Customer Success, Service & OperationsEmployment Type:
Full Time, PermanentRole Category:
Customer Success
Education
Graduation Not Required
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