Tech Mahindra is an Indian multinational information technology services and consulting company. It was formed in 1986 as a joint venture between BT Group and Mahindra & Mahindra. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
DATE AND TIME;
19th October , 9.30 AM – 2.00 PM
Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081
Contact – Faraz Anwar
0 – 1 years
50,000-2.25 Lacs P.A.
Job description
Write HR Faraz/Dharmashree on the CV/Resume when coming to the office.
Job description (MX Pincode / SB)
- Role – Customer Support / Merchant Support Associate ( CX-MF ).
- Industry Type- BPO.
- Employment Type-Full Time, Permanent.
- Education Qualification- Any Graduation who holds certificates
- Work Location: Hi-tech City. (Work from Office)
- 6 Days Working (Rotational Week Off)
- Pure dayshifts only.
- CTC Experience : 270000 (0.6 – 3 Years)
- Rounds of Interview : HR & Operation round along with Versant Test.
Role & responsibilities
- Handling customer & merchant calls.
- Handling calls related to quires, survey and feedback.
- Handling enquiry and service calls.
- Have to resolve customer queries over Email and Calls.
- Have to solve the queries or the problems of the customers.
Preferred candidate profile
1 Excellent Communication Skills in English & Hindi. (Hindi is Mandatory)
2. Min exp of 6 months in any field with good communication in English & Hindi can apply.
3. Voice/Semi Voice/Tele calling/ Customer Service experience would be an added advantage.
4. Candidate should be willing to work from office.
5. Good typing skills ( 25-30 WPM)
6. Immediate Joiners preferred.
7.One way cab facility. (Based on shifts)Role:
Voice / Blended – OtherIndustry Type:
IT Services & ConsultingDepartment:
Customer Success, Service & OperationsEmployment Type:
Full Time, PermanentRole Category:
Voice / Blended
Education:
Any Graduate
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