Tech Mahindra is a global IT and Business Process Services (BPO) organization under the Mahindra Group. With operations in over 100 countries and more than 150,000 employees, Tech Mahindra delivers end-to-end digital transformation, customer experience management, and technology-driven business solutions to clients across the globe.
Tech Mahindra is an Indian multinational information technology services and consulting company. It was formed in 1986 as a joint venture between Mahindra & Mahindra and BT Group. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
DATE AND TIME:
Dates: 26 November – 5 December
Time: 11:30 AM – 4:30 PM
Venue:Tech Mahindra
DLF2, 4th Floor, Tower C
Rajarhat, Kolkata – 700156
(Opposite Geetanjali)
Contact Person: HR Sakshi Priya
7482986298
Job Details:
Work Mode: Work From Office (WFO)
Location: Tech Mahindra, DLF2, Tower C, Rajarhat, Kolkata
Experience: 0–3 years (Freshers Eligible)
Openings: 200
Responsibilities
- Handle inbound/outbound customer calls
- Resolve customer queries professionally and efficiently
- Understand customer needs and provide accurate solutions
- Maintain customer satisfaction and service quality standards
- Follow company communication guidelines
- Meet process compliance and performance metrics
QUALIFICATIONS
- Minimum qualification: Graduate (Mandatory)
- Freshers & experienced – both can apply
- Excellent verbal communication in English & Hindi
- No major Mother Tongue Influence (MTI)
- Typing speed: 30 WPM with 90% accuracy
- Must be flexible for 24/7 rotational shifts
- Should not have attended Flipkart interviews in last 3 months
- Must not take planned leave for first 3 months after joining
Salary Details
Fixed Salary (100% Permanent Hiring):
| Candidate Type | Annual CTC | Monthly Salary |
|---|---|---|
| Experienced (minimum 12 months) | ₹2,20,000 LPA | ₹16,200/month |
| Freshers | ₹2,12,000 LPA | ₹15,803/month |
| Apprentice (True Fresher without PF history) | ₹1,92,100 LPA | ₹16,008/month |
Interview Process
- HR Round – Basic screening
- Typing Test – Speed & accuracy
- OPS Round – General process understanding
- Voice Versant Test (V4+)
- PMAP Evaluation
- Client Round (Video Call)
Working Conditions
- 5 days working
- 2 rotational week-offs
- 10-hour duty (9 hrs work + 1 hr break)
Documents
- Updated CV
- Aadhar Card (mandatory)
- PAN Card
- Educational mark sheets
- For experienced candidates:
- Offer letter
- Experience letter
- Last 3 months salary slips
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