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Date and Time:
18th July , 11.00 AM – 1.00 PM
Wipro HR Services India Pvt Ltd Building No. 2 | Candor Tech Space | Tikri | Sector 48 | Gurgaon-122001 Near Subhash Chowk
Contact – Sandeep Sharma
Job description
Data Analyst-B2
- Job Location : Gurgaon
- Experience : 3-8 Years
- 05 Days week- Both side Transport
- Shift Timing : Candidate should be flexible to work in Day & Night both.
Important : We are looking for strong SQL knowledge only (Who can write complex queries, SQL Codes, Join, Union, Aggregate function, Windows function, sub-queries, nested queries etc)
Analytical & Database Management Skills
- SQL,VBA & Advanced Excel
- SQL Scripting / Big Queries / Sub-queries / Joins
- Google technologies such as Google Docs, Spreadsheet, Slides, Datastudio, AppScript
Role Definition
MIS Analyst provides their respective team with high quality reliable data to support them with management decision-making and provides its stakeholders with regular timely and accurate updates, statistical analysis and management reporting
Roles and Responsibilities
Responsible for managing the performance for the team of associates. Motivating associates through effective management and constructive feedback
– Responsible to independently handle, assist the customer to determine problems and provide resolutions on any customer care issues & service problems, coordinate escalations, assess customers needs
– Responsible for analysis of reports including process dashboards, team performance reports, initiating appropriate action plans & initiate trainings
– Responsible to manage attendance & attendance incentive for the team. Managing periodic shift level projects/initiatives & responsible for the administrative aspects of the group/shift
– Should be capable of handling client escalations
Knowledge Must Have
Strong analytical skills along with problem solving capabilities
Designing solution for complex MIS reporting and automation
Strong understanding of basic metrics of transaction processing operations Good to have
Working knowledge of SQL or any other database management system
Google technologies such as Google Docs, Spreadsheet, Slides, Datastudio, AppScript Experience
Must Have
3-8 years of relevant experience in working with transaction processing account and handling MIS for the same Behavioral Skills and Attributes – Good working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online tools.
– Excellent verbal & written communication & presentation skills.
– Good Interpersonal & people management skills with good problem solving approach.
– Expert knowledge of service procedures
– Good analytical skills for MIS, number crunching & reporting to internal & external customers.
– Ability to exercise managerial judgment and perform as a mentor.
– Knowledge of Voice reporting systems is mandatory
Note : Looking for Immediate joiners only.Role:
Data AnalystIndustry Type:
IT Services & ConsultingDepartment:
Data Science & AnalyticsEmployment Type:
Full Time, PermanentRole Category:
Business Intelligence & Analytics
Education:
Any Graduate
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